Shipping & Returns
Domestic orders will be shipped within 3-5 business days of the order date. Should an error come up with the entered address, shipping may be delayed due to necessary revisions. Parlor USA is not liable for errors in shipping during transit, but if you are not satisfied with your order, please contact us directly and we will assist you with your errors. General shipping times for basic first class mail range from 2 days to 5 days depending on your location in the United States of America. All orders ship from California.
Please contact us directly at Parlorlosangeles@gmail.com to inquire about International shipping.
Parlor USA holds a 10 day return policy per delivery of the product. Items returned within 10 days of delivery will be refunded in full less the cost of return postage. Once a return label is sent to the customer, the package must be shipped within 3 days to receive a refund. Should the package not be shipped within that time frame, the customer should contact us directly. Exchanges follow the same policies, however, customers are responsible for return shipping to our shipping facility. Please contact us directly to resolve any return issues.